Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Немесе бізге жеке хабарламаны қалдырыңыз

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Answered

Filename issue with audio files from vkontakte

10 year бұрын • updated by 10 year бұрын • 2

When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.

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Answer

10 year бұрын

Hello. In Safari, it is unfortunately not technically possible to correct this is not convenience.

Answered

Older version is better

10 year бұрын • updated by 10 year бұрын • 2

older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost

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Answer

10 year бұрын

Hello.
Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.

Not a bug

why you cannot give download link for 480 pixel videos with audio. This link is without audio.

10 year бұрын • updated by 10 year бұрын • 2

Dear Sir,

whenever I put a youtube video link then it displays all file format but 480p video is without audio. Please fix this problem so that I can download 480p video with a sound.

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Answer

10 year бұрын

Hello. Install Ummy Video Downloader and download video with sound:

http://videodownloader.ummy.net

Download 480p with sound is not technically feasible.

Declined

when downloading a playlist all link starts simultaneously. so when we download large playlist then download speed is divided between all videos and therefore speed for a single link is very less. it should be like 4 videos should start simultaneously and

10 year бұрын • updated by 10 year бұрын • 5

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Answer

10 year бұрын

Hi, we will consider your ideas.

Declined

can you make it work on the youtube search result page?

10 year бұрын • updated by 10 year бұрын • 2

the download button doesn't appear on the youtube search result page

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Answer

10 year бұрын

Hello. We will consider your proposal.

Fixed

savefromnet used to show detail like file size before download wich cant now plz can you just put back that file info thankx

10 year бұрын • updated by 10 year бұрын • 2

plz

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Answer

10 year бұрын

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?