Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Résolu

Filename issue with audio files from vkontakte

aleak il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2

When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.

Solution
Aleksandr il y a 10 ans
Hello. In Safari, it is unfortunately not technically possible to correct this is not convenience.
0
Résolu

Older version is better

Hatem Adel il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2

older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost

Solution
Aleksandr il y a 10 ans
Hello.
Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.
0
Pas un bug

why you cannot give download link for 480 pixel videos with audio. This link is without audio.

Neeraj Yadav il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2

Dear Sir,

whenever I put a youtube video link then it displays all file format but 480p video is without audio. Please fix this problem so that I can download 480p video with a sound.

Solution
Aleksandr il y a 10 ans

Hello. Install Ummy Video Downloader and download video with sound:

http://videodownloader.ummy.net

Download 480p with sound is not technically feasible.

0
Écarté

can you make it work on the youtube search result page?

sdsucks il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2

the download button doesn't appear on the youtube search result page

Solution
Aleksandr il y a 10 ans
Hello. We will consider your proposal.
0
Corrigé

savefromnet used to show detail like file size before download wich cant now plz can you just put back that file info thankx

Thomas Muwanguzi il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2

plz

Solution
Aleksandr il y a 10 ans

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Pas un bug

Brighter Video

Fruit Fox il y a 11 ans mis à jour par Лемур il y a 11 ans 1
The Downloaded Video (from Youtube) is brighter / has another colours as the original.
Solution
Лемур il y a 11 ans
Hello!
You download the original, the one that is stored on the server.
0
Résolu

not working for dailymotion anymore :(

Jenna Barbie il y a 12 ans mis à jour par Maksym il y a 12 ans 1

whats the problem, regards

Solution
Maksym il y a 12 ans

Please, update the extension to 1.85 or later

www.savefrom.net/user.php

0
Corrigé

Не активны: аудио, фото, плейлисты

bovani il y a 10 ans mis à jour par Aleksandr il y a 10 ans 2
Solution
Aleksandr il y a 10 ans

Здравствуйте, с какого сайта вы скачиваете плейлисты и альбомы фото?

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1


0
Écarté

another way to install savefrom.net as chrome extension

Gabri Shally il y a 11 ans mis à jour par Aleksandr il y a 10 ans 3
  1. extract crx file (it is actually a common zip file) to a folder
  2. open tools~>extension in chrome
  3. enable developer mode
  4. click [Load unpacked extension] button
  5. direct poped up window to folder from the first step
  6. done
i'm using Chrome 35, haven't update to 36 yet :|

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