Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

download button not working in youtube, please fixed it!

dhikaliza13 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

i can't pause video downloadig

mafruhabss 8 years ago • updated by Aleksandr 8 years ago • 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Answer
Aleksandr 8 years ago

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.

0
Answered

Idea for additional resource to enable download from - fotostrana.ru

Kurt Klaus 8 years ago • updated by Aleksandr 8 years ago • 2

It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...

Answer
Aleksandr 8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

El titulo del video descargado por error lo pone "videoplayback"

riey 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

0
Fixed

Cannot download a single video in Vk.com Oct 28 2016

Timothy 8 years ago • updated by Aleksandr 8 years ago • 2

Im using an apple computer, google chrome extension

Answer
Aleksandr 8 years ago

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

0
Fixed

AYoutube downloading is not working

brocklanders87 8 years ago • updated by Aleksandr 8 years ago • 4

Iam using opera 41.0.2353.46 versoin

Save from net 6.76 version

When i am downloading any youtube video in 360p mp4 format instead of downloading it, Link opens in browser and starting playing the same video

Please fix it , having problem from two days

Answer
Aleksandr 8 years ago

Reinstall the extension after an older version is uninstalled:

https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Answer
Aleksandr 8 years ago

Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using extension Savefrom.Net

0
Answered

cannot display the progress of ongoing downloads

zashipink 8 years ago • updated by Aleksandr 8 years ago • 2

cannot display the progress of ongoing downloads

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Thanks

​Very useful service

Patricia Van Ness 8 years ago • updated by Aleksandr 8 years ago • 2

Congratulation, good job!


Answer
Aleksandr 8 years ago

Hi. Thanks for using our resources.



Customer support service by UserEcho