Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwortet

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman vor 11 Jahren • aktualisiert von Aleksandr vor 11 Jahren • 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Antwort
Aleksandr vor 11 Jahren
Hi, what browser do you use?
0
Fixed

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Fixed

Fb videos not downloading

Ankur Gupta vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Fixed

doesn' work on macbook

Maria Kushkova vor 12 Jahren • aktualisiert von Aleksandr vor 11 Jahren • 2
what can I do??
Antwort
Aleksandr vor 11 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

i cant get my gifts

Joyce Guinn vor 12 Jahren • aktualisiert von Лемур vor 12 Jahren • 2
why cant i get my gifts on face book 2
Antwort
Лемур vor 12 Jahren
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Beantwortet

does not work..very poor

Nick Britton vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

just a complete waste of time

Antwort
Aleksandr vor 10 Jahren

Hello, please give us more details.

0
Beantwortet

Says does not Exist

Paul Stone vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Antwort
Aleksandr vor 10 Jahren

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").

0
Fixed

I am not able to download videos

Issac Chhetri vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

Cache VK audio bitrate

Віталій Козловський vor 12 Jahren • aktualisiert von Aleksandr vor 11 Jahren • 2
Cache VK audio bitrate to local_strogare etc....
Antwort
Aleksandr vor 11 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1



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