Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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I am not able to download videos

Issac Chhetri 10 år siden • opdateret af Aleksandr 9 år siden • 2
Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

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Cache VK audio bitrate

Віталій Козловський 11 år siden • opdateret af Aleksandr 10 år siden • 2
Cache VK audio bitrate to local_strogare etc....
Svar
Aleksandr 10 år siden
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

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Besvaret

NÃO CONSIGO INSTLAR A EXTENÇÃO

Alexandre Rodrigues Batista 9 år siden • opdateret af Aleksandr 9 år siden • 2

GOOGLE CHROME VERSION: 47.0.2526.106

PROBLEM: I CAN NOT REPLACE THE EXTENT

Svar
Aleksandr 9 år siden

Hello, please give us more details.

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Besvaret

Download options

Marek Antoszewski 10 år siden • opdateret af Aleksandr 10 år siden • 2

Why are some MP4 downloads only available as 360p and others as 720p? The 360p downloads lose too much resolution

Svar
Aleksandr 10 år siden
Hello. Send video link is only in this format.
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Besvaret

Worked wonderfully the first time I used it.

John Canfield 10 år siden • opdateret af Aleksandr 10 år siden • 4

Please be aware my virus software found the pua virus on it. Cleaned it up and away we went. Thanks so much!

Svar
Aleksandr 10 år siden
Hello. Expansion works for you?
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не работает расширение chrome​

Nik Jk 10 år siden • opdateret af Aleksandr 10 år siden • 2

не работает расширение chrome

  • Browser: Chromium 45.0.2454 Ubuntu
  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/45.0.2454.85 Chrome/45.0.2454.85 Safari/537.36
  • Extension: chrome 5.52
Svar
Aleksandr 10 år siden
Здравствуйте, опишите подробней что именно у вас не работает, откуда с какого сайте не скачивает?
Пришлите пару файлов для теста которые не можете скачать.
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Besvaret

no me permite instalar la extencion

azul neon 10 år siden • opdateret af Aleksandr 10 år siden • 2

al darle click en instalar me aparece una ventana en el lado superior izquierdo en el navegador
http://es.savefrom.net
firefox invito que este sitio le solicite intalar el software en su equipo
le doy permitir y luego parece el complemento no ha podido descargarce por un error de la coneccion de http://es.savefrom.net

Svar
Aleksandr 10 år siden
Hi, install at this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1436797874112
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Tak

Chrome store/browser removal. Tampermonkey still works

psirista 11 år siden • opdateret af Лемур 11 år siden • 3
Logged into Chrome tonight to have Chrome auto disable and not allow re-enabling of SaveFrom. Can't find it on the store. Followed the instructions for adding to Chrome through Tampermonkey and I'm back in business again.

Thanks for the extension, my normal net connection always stops loading videos, so I can't watch Youtube without downloading the whole video first. 
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Plus possible de download sur soundclound

frederic Preterre 10 år siden • opdateret af Aleksandr 10 år siden • 2
Bonjour plus moyen d'avoir la petite fleche pour télécharger via la page soundcloud
Svar
Aleksandr 10 år siden
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Besvaret

Filename issue with audio files from vkontakte

aleak 10 år siden • opdateret af Aleksandr 10 år siden • 2

When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.

Svar
Aleksandr 10 år siden
Hello. In Safari, it is unfortunately not technically possible to correct this is not convenience.


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