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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Résolu

Why I could not play the .OPUS audio files

Song Verne il y a 9 ans mis à jour par Aleksandr il y a 9 ans 2
Thanks For your works! Why I could not play the .OPUS audio files by any program such as the latest foorbar2000 on win7? Just looks like a wrong file T-T
Solution
Aleksandr il y a 9 ans
Hi, we provide links that are on the site.
0
Corrigé

Code for download button placed om my website does not appear YouTube search results appear on page, but the is no download button

Bossy Girls Femdom il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

Code for download button placed om my website does not appear YouTube search results appear on page, but the is no download button

Solution
Aleksandr il y a 8 ans

Hello, you're properly placed the code on your site?

For web sites: insert the bottom of the page before the tag </ body>

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https://youtu.be/RpmX86aWYYc

还是神经细胞 il y a 1 an 0
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End the subscription

Ева Сахакян il y a 3 ans 0

I dont use the program anymore, so i want to end the subscription. How can i do it? 

-1

youtube download always get filename "videoplayback.mp4", could we use the title automatically?

A. Joshatt il y a 3 ans 0

youtube download always get filename "videoplayback.mp4", could we use the title automatically?
I'm in Chromium v80, 

savefrom.net.js v9.21.2

Thanks.

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"Sorry, wrong link" but link works outside savefromnet

xxx il y a 4 ans 0

I'm not using extensions, just ssyoutube.com and I can't download the following video.
Here follows the details.

Regards

Message: Sorry, wrong link

Browser: Chrome 86.0.4240 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36

Link:

Youtube video

;list=PLK2FVCo4VqiV4A7yJLS-x9FboksyM-kNL&index=6

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mp3

elenamarincampus il y a 4 ans 0

mp3 box doesn`t open to select mp3 format. That box is locked, doesn`t show the format list to select mp3

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À l'étude

Ne fonctionne pas sur facebook

vanglie il y a 4 ans mis à jour par Aleksandr il y a 4 ans 1
Solution
Aleksandr il y a 4 ans

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

-1
À l'étude

I cant download videos in the new facebook interface.

Ahsan Rizvi il y a 4 ans mis à jour par Aleksandr il y a 4 ans 1

In the old facebook design, I can download videos easily. However, in the new facebook design (the one that has the dark mode), I cant download any video. Whenever I hover my mouse on top of a video in my newsfeed, the green download button doesnt appear. It's not there. Newsfeed, groups, pages - the button doesnt appear anywhere. Please fix it as soon as you can. 

My information:

Browser: Chrome 81.0.4044 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36
Extension: userjs-chrome 8.85.2

Solution
Aleksandr il y a 4 ans

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

-1
À l'étude

I can't download video on facebook

supakit_punyavicha il y a 4 ans mis à jour par Aleksandr il y a 4 ans 1
Solution
Aleksandr il y a 4 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.