Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fast

extention disabled by chrome

Tahir 8 år siden • opdateret af Aleksandr 8 år siden • 2

your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood

Svar
Aleksandr 8 år siden

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Besvaret

HOW do I put the downloaded content into my own videos?

Silas Fitzgerald the gamer 9 år siden • opdateret af Aleksandr 8 år siden • 4
Svar
Aleksandr 8 år siden

Hello, I do not quite understand.

Please give us more details.

0
Fast

"Unable to get the file size. Please try again."

Matt Lane 8 år siden • opdateret af Aleksandr 8 år siden • 4

I'm on the latest version of Chrome & Tampermonkey.


Sadly, after a few minutes on vk.com, I won't be able to download songs. It will work for a short while though.

It will state "Unable to get the file size. Please try again." and will download err404.htm.

Please help,
Thanks

Svar
Aleksandr 8 år siden

Hello. Reinstall the extension,

remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Besvaret

malware

Aldrin Dela Fuente Bacolong 9 år siden • opdateret af Aleksandr 9 år siden • 2

your program is detected as malware malwarebytes automatically delete it if i downloaded it





Svar
Aleksandr 9 år siden
Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net
0
Besvaret

Why can't newer Vevo videos be downloaded?

Jack Brennan 10 år siden • opdateret af Aleksandr 9 år siden • 2
Svar
Aleksandr 9 år siden
Please specify additional data:
  • address of the page (URL) from where you try to download the file,
  • links or messages displayed by our website.
If you report an error of extension, please also specify:
  • version of your browser,
  • version of the extension.
0
Besvaret

Ummy site link has trojans according to Norton

Peter Kirkwood 9 år siden • opdateret af Aleksandr 9 år siden • 2
Your link to the Ummy site is blocked by Norton/Symantec due to having 8 trojans on their site. Get real:

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pr

Threat Name: Trojan.Gen.2
File name: C:\WINDOWS\Temp\UmmyVideoDownloader.exe
Location: http://videodownloader.ummy.net/assets/UmmyVD-Web-Loader.exe

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=ly

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pe

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=fj

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=bo

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=np

Threat Name: Direct link to Trojan.Gen.2
Location: http://videodownloader.ummy.net/

Svar
Aleksandr 9 år siden
0
Fast

No link found.

Satpal Singh 9 år siden • opdateret af Aleksandr 8 år siden • 2

it s frequently showing no link found.

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Fast

download button not visible

Sizwe Mkhize 8 år siden • opdateret af Aleksandr 8 år siden • 2

I cant download on imstgram

Svar
Aleksandr 8 år siden

Hello, we know about the error.

Correction will come in the next release next week.

0
Besvaret

how to download from google drive

Fitrianto Halim 9 år siden • opdateret af Aleksandr 8 år siden • 2

Hi,I like savefrom.net,coz commonly I use blackberry's native browser.


I've got problem when want to download from google drive:


https://drive.google.com/file/d/0B8DBF2h6TXSvenFHRUIwUnZuUTQ/preview



I can't download directly from google drive,but if I saw html-source,maybe like youtube,coz various codecs.


So,how if savefrom.net to add google drive's video in list?


Thanks...

Svar
Aleksandr 8 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fast

Couldn't download extension files, many warning about malicious spyware

Joan Asche 9 år siden • opdateret af Aleksandr 9 år siden • 2

Unable to download SaveFrom.net helper message to download from the site but after several tries -- no luck. What to do now.? Using Windows 8.1

Svar
Aleksandr 9 år siden
Hi, what browser do you use?


Kundesupport af UserEcho