1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
cannot download https://www.youtube.com/watch?v=P82UmJcCjJE
cannot download
get instead of file videoplayback.txt failed - forbidden
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).
Give the links that you couldn't download.
What is your browser?name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
Ok.ru not dowload
Ok.ru I and my friend not dowload Ok.ru video (RED exclamation mark) ı dont understand Russian pls tell me eng
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a video that will not be downloaded.
add support for new youtube format: vp9 2160p webm9 (f313)
https://www.youtube.com/watch?v=jvxSAq0Nukg
savefromnet helper doesn't catch video http://www.russianmanagement.com/products/52
savefromnet helper doesn't catch video from this page http://www.russianmanagement.com/products/52
But from other pages of this site is all right.
Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net
youtube 1080p 60fps video and 256k audio did not show up
1080p 60fps video (format code: 299)
256k audio (format code: 141)
did not show up
Install Ummy Video Downloader: http://videodownloader.ummy.net
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
Сервис поддержки клиентов работает на платформе UserEcho
