Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Fixed

Error: No es posible añadir aplicaciones ni extensiones a Chrome desde este sitio.

Isaias Diaz 8 years ago • updated by Aleksandr 8 years ago • 4

Cuando quiero instalar la ultima version de la extension, Google Chrome me bloquea y me envia el mensaje siguiente: No es posible añadir aplicaciones, extensiones ni secuencias de comandos de usuario desde este sitio web.


La version actual que tengo me funciona bien pero quisiera actualizar.


el link de donde estoy descargando es el siguiente: http://es.savefrom.net/user.php?helper=userjs-chrome&update=5.75.2


Gracias

Answer
Aleksandr 8 years ago

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

Windows Media Player encountered a problem while playing the file.

Frank Fan 9 years ago • updated by Aleksandr 9 years ago • 2
Great web sites to download youtube videos for offline play!!! but recently after i download some files, either 3GP 240p or 4MP 360p format, when i play them in windows media player or VLC media player, they can still run for some minutes, then stop. under windows media player, reported with the error "Windows Media Player encountered a problem while playing the file.". please help.
Answer
Aleksandr 9 years ago
Hello,give the links that you download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1


0
Answered

How to download redband category from dailymotion?

Fitrianto Halim 8 years ago • updated by Aleksandr 8 years ago • 2

I saw,if savefrom.net can't download video from dailymotion,if that video are redband category.


I has checked if redband category can't display MP4's URL when I saw the HTML source.


So,how to download it?


Thanks...

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Answered

where i can download the subtitle?

Ivan Qirom 9 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
Hi, subtitles can download or expansion or site.
Send a video with subtitles that you can not download it.
0
Answered

no veo los videos descargados

caracol22 9 years ago • updated by Aleksandr 8 years ago • 2

veo todo negro, en cualquier formato que descargue el video...me podeis ayudar??

Esto no me ha padado antes, hace un tiempo que me sucede.

Gracias

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Answered

I can't download a video from this link http://vk.com/video-7016284_171875194

손원태 8 years ago • updated by Aleksandr 8 years ago • 2

I can't download a video from this link http://vk.com/video-7016284_171875194

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

savefromnet is not working black listed

Bikram Narayan Dash Chaudhury 9 years ago • updated by Aleksandr 9 years ago • 2

extension is not working showing it is blacklisted

Answer
Aleksandr 9 years ago
Hello, for some reason, our script (extension) blocks Tampermonkey we do not know.
If you are satisfied with our script in TM, you can change the settings Tampermonkey.
In the settings TM select "Tuning Mode" - Advanced.
Find "Checking for the presence of the black list."
Or, to put "List of prohibited source" to "Manual"
or the "Block level of safety" to "6".
0
Fixed

Facebook vidoes dont show HD and SD options anymore unless you go the actualy page.

Rohith Kumar 9 years ago • updated by Aleksandr 9 years ago • 7

if will show HD and SD option in the actual vidoe page, but on FB home opage, it will just say MP4 MP4 and will download SD if clicked.
Image 618

Answer
Aleksandr 9 years ago
Hello. Send a link to a file that you do not download in HD quality.
We provide a link to the file and the quality of which is on the site.
0
Answered

download videos from a list of youtube urls

Kevin Morrow 10 years ago • updated by Лемур 10 years ago • 2
I have a list of URLs, i want to batch download them all. Is this possible?
Answer
Лемур 10 years ago
Hello for this you need to use a download manager.
For example: Download Master


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