Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Fast

el boton de descarga no parece en facebook pero si en youtube

Jorge Miguel Loayza Monasterio 8 år siden opdateret af Aleksandr 8 år siden 2

puedo mdescargar normalmente de youtube pero en facebook ya no aprarece la herramienta y no puedo descargar ningun video

poras es muy buena para yourube

favor denme una soluciuon

Svar
Aleksandr 8 år siden

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

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Fast

video facebook

Jobe 8 år siden opdateret af Aleksandr 8 år siden 2

Image 1094

Svar
Aleksandr 8 år siden

Hello, The issue has already been fixed in the version 6.40.

Please update the extension or reinstall it from our website: http://en.savefrom.net/user.php

0
Besvaret

proğramınız çalışmıyor link bulunamadı hatası veriyor

ددباش ددباش 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

indirmek istediğimiz videoda baplantı mevcut değil yazıyor

Kürşat Düşlerülkesi Hataylı 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Fast

720p video are not able to download, the video after download are with poor quality.

wong 8 år siden opdateret af Aleksandr 8 år siden 2

although i choose to dl 720p video, the result came out are very poor.

Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

Problemas con el Boton verde de "Descargar"

Mauro 8 år siden opdateret af Aleksandr 8 år siden 2

Hola, no descarga desde el boton directo... dice: "No se puede obtener tamaño del archivo" pero si copio el link y lo pego a su pagina como lo hacia antes, si descarga. En pocas palabras hay problemas con el boton que se instala para descargar.

Svar
Aleksandr 8 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Besvaret

Can you please the Filehoster: Netupload.de in your list to include savefrom.net. Lieben Thanks in advance

Marc 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Besvaret

HOLA NO PUEDO ACCEDER A MI CUENTA ME SALE COMO TEMPORALMENTE BLOQUIADA, ALGUNA SUB¡GERENCIA GRACIAS

TRAGALECHE2016 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

Svar
Aleksandr 8 år siden

Hello, we provide links to the files that are on the website Youtube.

The quality we are not as not affected.

0
Besvaret

NO ACEPTA CUANDO LE DOY EN ACTUALIZAR ENLACES, SOLO SE CIERRA LA VENTANA.

Amador Moises Villanueva Linar 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

Kundesupport af UserEcho