Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Corrigé

Youtube download button not appearing in my Firefox browser (50.0b1). (Savefrom.net helper version is 6.20)

faisalhar il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2

While attempting download any videos from youtube, the download button next to subscribe button is not appearing.

Solution
Aleksandr il y a 7 ans

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70:

http://en.savefrom.net/user.php#helper_install

0
Résolu

VK Downloading File Name (for Mac OS this time)

arayasg il y a 8 ans • mis à jour par Aleksandr il y a 8 ans • 8

When I download video file from VK, I don't have the file name, just random number and letters.
("5571e40407.720.mp4" for example)

As there are hundred of files downloaded, it would better if this problem can be fixed so I don't have to waste time renaming all the files manually again.


My SaveFrom.net and Browser version:

  • Browser: Chrome 53.0.2785.116 (64 Bits) Mac OS 10.11.6 El Capitan
  • Extension: Chameleon 1.7.9 / SaveFrom.net Helper 6.65

It would be appreciate if you can help me fix this :) Thanks!

Solution
Aleksandr il y a 8 ans

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Résolu

Microsoft Edge should be added as supported now (userscript method)

enigmaxg2 il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2

Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.

I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Solution
Aleksandr il y a 7 ans

Hello, thank you for contacting us.

In the future we will add this to the list of supported browser.

0
Résolu

youtube video conversion to mp3 not completing and downloading in bytes/sec

Rupam Das il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2

youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Solution
Aleksandr il y a 7 ans

Hello, Any website or extension don’t effect on download speed.

0
Résolu

Get downloading link in bulk

diep nguyen il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 8

Hi,


I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Solution
Aleksandr il y a 7 ans

Hello, Savefrom.Net extension downloads from Youtube playlist.

What and where do you want to download describe in more detail.

0
Résolu

g710

أنإقة أخلاقي il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2
Solution
Aleksandr il y a 7 ans

Hello, please give us more details.

Solution
Aleksandr il y a 7 ans

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Résolu

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Solution
Aleksandr il y a 7 ans

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Résolu

marca error

janeth_bmr il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 2

marca herror al dar click

Solution
Aleksandr il y a 7 ans

Hello, please give us more details.

0
Résolu

https://www.ssyoutube.com refused to connect

SDUN il y a 8 ans • mis à jour par Aleksandr il y a 7 ans • 14

Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Solution
Aleksandr il y a 7 ans

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

In which country are you?



Service d'assistance aux clients par UserEcho