Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Не ошибка

Steve Jobs dead and Apple ready to follow his way...

Mike 8 лет назад обновлен Aleksandr 7 лет назад 5

I was watching CNN and MSNBC when your Update popped-up on Nov 5th. After I have installed update I cannot watch http://www.livenewschat.eu/top/ it says "Connecting to stream arbitration server…" and stays like that forever! Steve Jobs dead!

Ответ
Aleksandr 7 лет назад

Hello, please give us more details.

0
Отвечен

Extension for edge browser

Bipin Paul 8 лет назад обновлен Aleksandr 7 лет назад 2

When Extension for edge Browser is coming ?

Ответ
Aleksandr 7 лет назад

Hello.
Our extension without problems supports Google Chrome, Yandex, Mozilla Firefox, Opera 41, Opera 12.17, Safari.

0
Отвечен

لماذا لا يمكنني تنزيل الفديو الآن؟؟؟هل هنالك مشكله

Tabark abd alrhman 8 лет назад обновлен Aleksandr 7 лет назад 2

حاولت تنزيل فديو لكنه يقول لي ان هنالك صيانات او إصلاحات مؤقته؟؟

Ответ
Aleksandr 7 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Не ошибка

Unable to download youtube video

Alvin Garcia 8 лет назад обновлен Aleksandr 7 лет назад 6

Hi,


I'm unable to download a set of new videos:

Youtube video

Youtube video

Youtube video

Youtube video

Youtube video

I always seem to sturggle downloading new videos from this user.

Ответ
Aleksandr 7 лет назад

Hello, Thanks for contacting us.

In order to help you faster we need some additional information:
Are you using any proxy server?
In which country are you?

On the website you can watch this video you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

problème de téléchargemement

bb60 8 лет назад обновлен Aleksandr 7 лет назад 2

Bonjour, je viens de telecharger votre module. je souhaite telecharger des video via VK, le bouton telecharger est bien positionné sur le fichier vk mais impossible de telecharger car il me dit qu'il n'y a aucun lien trouvé. Merci d'avance pour votre reponse

Ответ
Aleksandr 7 лет назад

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

0
Отвечен

download button not working in youtube, please fixed it!

dhikaliza13 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Исправлен

i try to download 1.4 gb file but after 1.2 gb its stat showing 0 kb , it is only loss of my data fix it.

pura k 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

i can't pause video downloadig

mafruhabss 8 лет назад обновлен Aleksandr 7 лет назад 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Ответ
Aleksandr 7 лет назад

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.

0
Отвечен

Idea for additional resource to enable download from - fotostrana.ru

Kurt Klaus 8 лет назад обновлен Aleksandr 7 лет назад 2

It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...

Ответ
Aleksandr 7 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Исправлен

El titulo del video descargado por error lo pone "videoplayback"

riey 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.

The latest version is 6.80: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

Сервис поддержки клиентов работает на платформе UserEcho