Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

error ffmpeg

Jose Garcia 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 5

Hola, cuando se descarga un archivo es en fomato ffmpeg que luego da error al abrir.


Me puede ayudar alguien


Antwoord
Aleksandr 7 jaar geleden

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Beantwoord

i can not unistall this app

bboynemesis100 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2

please help me in unistal this app


Antwoord
Aleksandr 7 jaar geleden

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

0
Beantwoord

Would like to suggest that a new feature that allow users to download minus 1 music from any video/website

bunkcoon 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2
Antwoord
Aleksandr 7 jaar geleden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Beantwoord

It could be better if you support hotstar.com and voot.com

visalini225 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2

It could be better if you support hotstar.com and voot.com



Antwoord
Aleksandr 7 jaar geleden

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.

Possibly, it will download from the website you want.

0
Beantwoord

unable to download hd videos from youtube

shayon 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2

from youtube

Antwoord
Aleksandr 7 jaar geleden

Hello, in what format, and as you download a video?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Beantwoord

It always make stop the Chrome

burjubusra 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 4
Antwoord
Aleksandr 7 jaar geleden

Hello, please give us more details.

0
Fixed

unable to download hd videos (ffmpeg error)

Aman Dinesh 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2
Antwoord
Aleksandr 7 jaar geleden

Hi. We'll try to fix it ASAP.

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot of your open browser.

0
Fixed

https://www.youtube.com/watch?v=0sYetTqSWoI

atural1 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2

не скачивает

Antwoord
Aleksandr 7 jaar geleden

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке:

http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?

0
Beantwoord

por que no me deja descargar videos en calidad MP4 1080

luiscatalan174 8 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 2

quisiera saber ese error mi computadora es windows 10 y no se por que me sale error a la hora de descargar videos en MP41080

Antwoord
Aleksandr 7 jaar geleden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !