Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

Please add an option for mp3 download for a video song

Akki 6 year бұрын • updated by Aleksandr 6 year бұрын • 2
Answer
Aleksandr 6 year бұрын

Hello, there is no technical possibility to do this.

0
Under review

in jio phone quality changes another link opened

kalikiri thulasiram 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

0
Under review

https://youtu.be/SVYB03QIF6c this link i cant download ? Somthing wrong or troubel ?

Panda 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, what exactly?

0
Under review

I cant use aplication ? Thats troubel or something ?

Panda 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

Getting error. While downloading with chrome extension chrome get closed. Chrome not responding while click on to download button.

mgokulnath97 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

Error en la solicitud. Inténtelo de nuevo.

jlfgallardo 6 year бұрын • updated by Aleksandr 6 year бұрын • 1

Hola. Cuando intento descargar vídeos desde https://app.tutellus.com/cuaderno/fundamentos-de-criptotrading me da error

Gracias

Answer
Aleksandr 6 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

uninstall this on my computer.. I do NOT want it!

carolfox 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, what exactly?

Describe in more detail.

0
Under review

When I want to download a video, the browser closes

Alessio 6 year бұрын • updated by Aleksandr 6 year бұрын • 1 
Hola, he instalado SaveFrom.net Helper a través de Chameleon 
(https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob)
 y la extensión (https://addons.opera.com/extensions/details/savefromnet -helper /)
en: Chromium Versión 70.0.3538.77 (compilación oficial) Construido en Ubuntu, 
ejecutándose en Ubuntu 16.04 (32 bits).
Hasta ayer, 27 de octubre de 2018 funcionó a la perfección.
Hoy, 28 de octubre de 2018, cuando quiero descargar un video, el navegador se cierra. 
No había tocado nada ni hecho cambios.
Desinstalé SaveFrom.net Helper, lo reinstalé y sigue siendo el mismo, cierra el navegador cuando quiero descargar un video.
Desinstalé el navegador, lo reinstalé y luego instalé SaveFrom.net Helper y lo mismo otra vez.
No sé qué hacer...
Answer
Aleksandr 6 year бұрын

Hello, how to install the extension.

https://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr 6 year бұрын

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !



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