1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Здравствуйте, после того как показало проигрывание нажать правой кнопкой и сохранить как.
https://www.americangreetings.com/detail/ecards/birthday/warm-wishes-ecard/pn/prod3149171
Ayuda por favor
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Forgot user id and password
I bought Ummy a few weeks ago but didn't write down user name or password. My laptop crashed and now I use a second laptop. How can I put Ummy on this one. My email is...piekar66@hotmail.com 1186 Carolcrest Court, Sleepy Hollow, Illinois 60118
Thank you.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net
SoundCloud Playlist download not working
Playlist downloads but has missing file error when trying to access file.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Customer support service by UserEcho
