Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 6 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

Nota dez muito bom pra ser perfeito so faltou a opção de baixar em mp3

Yago 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

Answer
Aleksandr 6 years ago

Hello, what exactly do you want to download?

Send a couple of links to files that you can not download?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Bug Report -"videoplayback.mp4" -

fsdfdsfdsfsd 6 years ago • updated by Aleksandr 6 years ago • 1

If you paste in a link from youtube it will usually give 5 download options: 

MP4 720 

MP4 360 

WEBM 360 

3GP 240

3GP 144. 

ONLY mp4 720 saves using the title of the video as the file name. All 4 other options save the file as "videoplayback"

Answer
Aleksandr 6 years ago

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

0
Under review

Download only 720 formet. Not download any outher formet.

Gopal Sharma 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

0
Answered

Can you make it an unblocked website?

xShadowNight 6 years ago • updated by Aleksandr 6 years ago • 6

Your website is blocked where I use my computer, so is there any way to make it unblocked?

Answer
Aleksandr 6 years ago

Hello, how exactly is the site blocked? Send screenshots.

0
Under review

caner

furancaner 6 years ago • updated by Aleksandr 6 years ago • 1

blob:https://ydstime.net/f5a53424-c2fb-43dd-81dc-2d739fa65631

this program isn't work in this site ( ydstime.net)

Answer
Aleksandr 6 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 6 years ago

Hello, please give us more details.
For the better understanding it'll be great to see a screenshot with the error.



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