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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Can't download HD Videos

Sreek 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

Can't download Hd Videos with audio

Sreek 5 years ago • updated by Aleksandr 5 years ago • 1

Image 3539

Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

Keeps naming things "videoplayback (XX)"

coolguy19849 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, from which site and in what capacity do you download?

0
Under review

Porno add in your website

suklalrs8685 5 years ago • updated by Aleksandr 5 years ago • 1

Your website include with adds of adults website.I allow notification by mistake and always recieve adult notification in notification bar. It's horrible thing some under 18 child also visit your site. It's bad thing for you and your well known web

Answer
Aleksandr 5 years ago

Hello, send screenshots of this ad.

What’s your country?

0
Under review

I would like to cancel all pup-up banner from your website, Help me Please

somsakun 5 years ago • updated by Aleksandr 5 years ago • 1

I would like to cancel all pup-up banner from your website, Help me Please

Answer
Aleksandr 5 years ago

Hello, as the name of your browser?

Send screenshots of advertising.

0
Under review

Can't download Hd Videos with audio

Sreek 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

Can't Download Video in 720p

Minada 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

What Should Be Considered In Online Bets?

Best Free Betting Tips 5 years ago • updated by Aleksandr 5 years ago • 1

 Hi Guys

Will the tips I get from betting tips sites be useful.What are your suggestions

Answer
Aleksandr 5 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

Why video Download not hd

talhatanzim7 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Under review

How to sign up my email to savefrom?

Hyojin 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.



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