1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Google Chrome Version 70.0.3538.77 (Official Build) (64-bit) / SaveFrom.net helper 7.99 /
Se congela mi web browser cuando intento descargar videos de youtube y después de unos minutos se cierra
Hello, the extension provides a link to download, downloads the browser, the problem is in it.
Try an alternate bootloader.
Hello, the download can be otmentit in the browser, as it downloads files.
In gooGoo chrome video isn't downloaded and started playing when clicking on download
Hello, go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Cannot download any videos from youtube, stuck at loading
Browser: Safari 11.1.2 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15
Extension: userjs-safari 7.96.2
Extension: safari 7.61
When i download it just go's to movies & tv
When i try to download a video from youtube it just go's to the movies & TV application on windows but in my browser
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
In what capacity are you downloading?
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
