Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Answer
Aleksandr 5 years ago

Здравствуйте, после того как показало проигрывание нажать правой кнопкой и сохранить как.​

0
Under review

I cant download film from youtube. http://www.youtube.com/watch?v=Rb7Gyc8xMRU

agus tono 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

0
Under review

https://www.americangreetings.com/detail/ecards/birthday/warm-wishes-ecard/pn/prod3149171

hmathus 5 years ago updated by Aleksandr 5 years ago 1

Ayuda por favor

Answer
Aleksandr 5 years ago

Hola, por favor envíenos más detalles sobre el problema.

0
Under review

Can't download hd videos with sound... Please fix the problem

Sreek 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Answered

Forgot user id and password

David Piekarczyk 5 years ago updated by Aleksandr 5 years ago 2

I bought Ummy a few weeks ago but didn't write down user name or password. My laptop crashed and now I use a second laptop. How can I put Ummy on this one.  My email is...piekar66@hotmail.com   1186 Carolcrest Court, Sleepy Hollow, Illinois 60118

Thank you.

Answer
Aleksandr 5 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

0
Under review

facebook.com activate cookies

Michael Raufer 5 years ago updated by Aleksandr 5 years ago 1

cookies aktivieren

Answer
Aleksandr 5 years ago

Hello, please give us more details.

0
Under review

не закачивает,вчера сегодня.

iyakimovichaaaaa 5 years ago updated by Aleksandr 5 years ago 1

не закачивает,вчера сегодня.

Answer
Aleksandr 5 years ago

Здравствуйте, пожалуйста, опишите вашу проблему более подробней.

0
Under review

SoundCloud Playlist download not working

richard punzul 5 years ago updated by Aleksandr 5 years ago 1

Playlist downloads but has missing file error when trying to access file.

Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy
the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

i can't Download Full HD on youtobe

Man's Best Friend 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in order to download 1080p from Youtube you need to install our program Ummy Video Downloader: https://videodownloader.ummy.net

0
Under review

kayıt yapmıyor

kozan1 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.