Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Форум: Savefrom(EN)
0
Declined

would be amazing to have MTV videos support :)

Igor Macedo 10 років тому • оновлено Aleksandr 10 років тому • 2
Some performances from music awards and stuff like that aren't avaiable to download, and mtv stream is terrible, they also don't post on youtube :( it would be great to have this option here
Відповідь
Aleksandr 10 років тому
We'll try to do this if the idea collects many votes.
0
Є відповідь

Minor request

Goldblade Photos 10 років тому • оновлено Aleksandr 10 років тому • 5
I've been using the plugin for quite some time, and I really love using it. The only downside that I've come across is that some of the videos I watch are subtitled (.srt files). It would be nice if the .srt files were somehow included in the download options list when using the plugin.
Відповідь
Aleksandr 10 років тому
Hello.What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Є відповідь

des para el mundofelices navida

Johnny Urdaneta 9 років тому • оновлено Aleksandr 9 років тому • 2
Відповідь
Aleksandr 9 років тому

Hello. English please.

Please give us more details.

0
Є відповідь

why i could not upload the picture of my ID card

Rachel Liu 9 років тому • оновлено Aleksandr 9 років тому • 4

I have not used my account for a long time. Because i could not upload the picture of my ID card, then you won't help me. Could you tell me what should i do?

Image 796

Відповідь
Aleksandr 9 років тому

Hello, what site you download the photo?

With what program you are downloading photos?

0
Є відповідь

Why I can't submit my pictures into facebook ？

张一一 10 років тому • оновлено Aleksandr 10 років тому • 3
Відповідь
Aleksandr 10 років тому
Hello, please give details.
0
Fixed

Youtube Videos stops downloading at 98 or 99 percent

Anind Keot 10 років тому • оновлено Aleksandr 10 років тому • 2
Every thing works fine. meaning getting links etc, but when I download it automatically stops at 98 or 99 percent. This is same for every youtube video. I have been experiencing this problem since there has been new update in the coding of youtube videos. Please help.
Відповідь
Aleksandr 10 років тому
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Fixed

Audio download doesn't work in VK

Yuri 9 років тому • оновлено Aleksandr 9 років тому • 5

Hello! Thanks for a such great tool!


There are no arrows (and anything else) to download audio tracks everywhere on the site. There are download arrows for video.


Information about my system as you ask for:

Browser: Chrome 48.0.2535 Windows 10

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2535.0 Safari/537.36

Extension: userjs-chrome 5.52.2

Best regards.

Відповідь
Aleksandr 9 років тому

Здравствуйте. у вас версия Google Chrome установлена 48 версии.

Это случайно не бета версия браузера?

Пришлите ссылку на установку 48 версии браузера.

0
Fixed

VK is not posible to download

Juan Sanchez 10 років тому • оновлено Aleksandr 9 років тому • 2

VK is not posible to download from 2 days ago.

Відповідь
Aleksandr 9 років тому
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

IT SCREWED UP MY YOUTUBE DO NOT DOWNLOAD THIS

Kate C 10 років тому • оновлено Aleksandr 10 років тому • 2
I downloaded this and suddenly I can't watch YouTube videos anymore so I uninstall this, thinking my YouTube will work again and IT DOESN'T. ALL IT DOES IS MAKE WEIRD FUCKING NOISES>
Відповідь
Aleksandr 10 років тому
Hello!
After removal of the expansion video plays?
0
Fixed

extention disabled by chrome

Tahir 9 років тому • оновлено Aleksandr 9 років тому • 2

your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood

Відповідь
Aleksandr 9 років тому

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

http://en.savefrom.net/faq.php#ext_inst_chrome



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