Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Є відповідь

I can't download from vk

carlosandres702 8 років тому оновлено Aleksandr 8 років тому 2
Відповідь
Aleksandr 8 років тому

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Є відповідь

It doesn't work on VK!!!!

gbrltdr 8 років тому оновлено Aleksandr 8 років тому 2

I have installed Savefromnet...it works on some sites,but it doesn't work on Vk...On VK it has not appeared the green arrow or any indication that this add-on is installed ... so how to work if it is not installed on VK. What happens and how can I fix. Thank you in advance for your help. This would be very useful.

Відповідь
Aleksandr 8 років тому

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Є відповідь

is dont working in Ok.ru

rapsemanal 8 років тому оновлено Aleksandr 8 років тому 2
Відповідь
Aleksandr 8 років тому

Hello, extension works and downloads from the site OK.

0
Є відповідь

Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".

Xiaoxing Zhang 8 років тому оновлено Aleksandr 8 років тому 6

Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".

Great works by the way.

Відповідь
Aleksandr 8 років тому

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Send links to videos that you have downloaded from the wrong name.

0
Fixed

does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing

llgreg2000 8 років тому оновлено Aleksandr 8 років тому 2

does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing

Відповідь
Aleksandr 8 років тому

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

I cannot download videos using ss in laptop while it working in mobile

harshitagarwal2807 8 років тому оновлено Aleksandr 8 років тому 2

Savefrom feature to place ss before youtube is not working since today on laptops while it working fine on mobiles

Відповідь
Aleksandr 8 років тому

Hello, the error is corrected.

Thanks for using our resources.

0
Fixed

After last update, ssyoutube stopped working!

Frederic Shuttleman 8 років тому оновлено Aleksandr 8 років тому 2

When i wanna download video from ssyoutube it said Error: URL not specified. So now I need to go back andpaste it manually.

Відповідь
Aleksandr 8 років тому

Hello, Could you please send a few links you can't download. We will check it out.

In which country are you?

Expansion Savefrom.Net Factory settings do you have?

0
Є відповідь

https://www.youtube.com/watch?v=GNv-BS6kd38 ,,,

yuditya widiarta 8 років тому оновлено Aleksandr 8 років тому 2

cara download subtitlenya

Відповідь
Aleksandr 8 років тому

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Є відповідь

НЕ качае видео с вк

OIeg 8 років тому оновлено Aleksandr 8 років тому 2

Ошибка

Відповідь
Aleksandr 8 років тому

Здравствуйте, ошибка исправлена, версия расширения с исправлением 6,55

Обновите или переустановите расширение с нашего сайта: http://ru.savefrom.net/user.php

0
Є відповідь

the utorrent search engine dosent work, but on chrome it works

hegdsatwik 8 років тому оновлено Aleksandr 8 років тому 2
Відповідь
Aleksandr 8 років тому

Hello, Please, let us know what is the name of the program you are using for downloading videos?