1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

descarga solo va 100 kb/s ? antes iba mas rápido
cuando me instale la extension, las descargas me iban normal, a 900 kb/s pero ahora solo me va al rededor de 100 o 200 kb/s , y cuando descargo de otras fuentes, mi descarga me va normal a 1mb/s , no entiendo por que pasa esto, al principio me iba rapido pero ahora ya no.

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Doesn't download anymore.
I use Chrome and the current SaveFrom version is 8.15. I have been downloading videos from Youtubers so I can watch them when I'm offline.
Lately I haven't been able to download anything from Youtube. All I get when I click the download button is a white box at the bottom of the screen that says,
"Download Failed - Forbidden"
Here's one of a few I have tried recently.


Hello, reinstall from our site. Install via MeddleMonkey.
If you have Tampermonkey, Chameleon or Violentmonkey extensions, delete them.
Current version 8.21.2: https://en.savefrom.net/faq.php#ext_inst_chrome
Служба підтримки клієнтів працює на UserEcho