1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

ТРАБЛ С ИНСТАГРАММОМ НЕ ИСПРАВЛЕН
опять пропала возможность скачивания видео из инстаграмма, пропал значок скачивания. только обновлял расширение. постоянный затык с вашей программой. можно как то сделать ее более стабильной???

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Access to r4---sn-5ualdnee.googlevideo.com was denied.
Everytime i download a video from youtube it says "Access to r4---sn-5ualdnee.googlevideo.com was denied." I have no clue if it's chrome of just this extension.

Hello! We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.

Opera has reported that the Savefrom.net extension is malicious and has blocked it. Why would they do that?

Hello, at the moment we are looking for a solution to this problem.

I can't download from Instagram. Can u help me, pleasee...

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Hello, in order to help you better I need the following information.
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Служба підтримки клієнтів працює на UserEcho