Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+10
Fixed

Hi there, it doesnt work on facebook videos anymore, it says no links were found

sabt naam 8 years ago • updated by Aleksandr 8 years ago • 4

Hi there, it doesnt work on facebook videos anymore, it says no links were found

Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+10
Fixed

no download button on odnoklassniki music

Anna Rachel Rabaeva 10 years ago • updated by Лемур 10 years ago • 1
Hello I downloaded the app and tried it on any browser (chrome,firefox,opera) and the green download button just doesnt appear on nthe odnoklassniki music...what can i do?
+9
Fixed

download button does not appear on instagram

ahmedre 4 years ago • updated by Aleksandr 4 years ago • 1
+9
Fixed

Only ummy available

nicetry 5 years ago • updated by Aleksandr 5 years ago • 2

The only format I can pick for download (tried several browsers) is Ummy. Everything else is not there. On Youtube.

+9
Under review

i can't music download in soundcloud

bzkrmlsss 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, we are working hard to fix the error.

+9
Under review

hola, no me deja descargar desde dailymotion, por favor miradlo

jose lopez lugo 5 years ago • updated 5 years ago • 5
Answer
Aleksandr 5 years ago

Hi. We'll try to fix it ASAP.

+9
Under review

When I download music on Vk I get a voice in Russian instead of the song

Gold 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+9
Under review

Can't Download From VK

yuanwong wai 6 years ago • updated by Aleksandr 6 years ago • 7

Hello,

I'm unable to download from some links on VK now since last week. It only happens with files that say "unable to get file size. please try again." For example, this file:

https://vk.com/search?c%5Bq%5D=Steve%20Hiett%20%E2%80%93%20Down%20On%20The%20Road%20By%20The%20Beach&c%5Bsection%5D=auto

When I try to download it, it says "Failed - No File". I have attached a screenshot.

Image 4080

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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