Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

No link found.

Satpal Singh 9 лет назад обновлен Aleksandr 9 лет назад 2

it s frequently showing no link found.

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Исправлен

download button not visible

Sizwe Mkhize 9 лет назад обновлен Aleksandr 9 лет назад 2

I cant download on imstgram

Ответ
Aleksandr 9 лет назад

Hello, we know about the error.

Correction will come in the next release next week.

0
Отвечен

how to download from google drive

Fitrianto Halim 9 лет назад обновлен Aleksandr 9 лет назад 2

Hi,I like savefrom.net,coz commonly I use blackberry's native browser.


I've got problem when want to download from google drive:


https://drive.google.com/file/d/0B8DBF2h6TXSvenFHRUIwUnZuUTQ/preview



I can't download directly from google drive,but if I saw html-source,maybe like youtube,coz various codecs.


So,how if savefrom.net to add google drive's video in list?


Thanks...

Ответ
Aleksandr 9 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Исправлен

Couldn't download extension files, many warning about malicious spyware

Joan Asche 10 лет назад обновлен Aleksandr 9 лет назад 2

Unable to download SaveFrom.net helper message to download from the site but after several tries -- no luck. What to do now.? Using Windows 8.1

Ответ
Aleksandr 9 лет назад
Hi, what browser do you use?
0
Отвечен

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra 9 лет назад обновлен Aleksandr 9 лет назад 3
Ответ
Aleksandr 9 лет назад
Hello. Expansion of the game does not download.
0
Не ошибка

​The download button randomly disappears.

LagG_ 9 лет назад обновлен Aleksandr 9 лет назад 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Ответ
Aleksandr 9 лет назад

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Отвечен

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 9 лет назад обновлен Aleksandr 9 лет назад 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Исправлен

download is not complete

anonymous 10 лет назад обновлен Aleksandr 9 лет назад 2
if i download a video its realy fast ready but the video is not full !
Ответ
Aleksandr 9 лет назад
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Исправлен

I still cann't download form Facebook

Asiao Huo 10 лет назад обновлен Aleksandr 9 лет назад 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Ответ
Aleksandr 9 лет назад
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Не ошибка

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 10 лет назад обновлен Лемур 10 лет назад 1
Doesn't show bitrate on safari mac os x
Ответ
Лемур 10 лет назад
Hello!
This browser is not technically feasible to fix it.

Сервис поддержки клиентов работает на платформе UserEcho