Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Форум: Savefrom(EN)
0
Отвечен

Minor request

Goldblade Photos 11 лет назад • обновлен Aleksandr 11 лет назад • 5
I've been using the plugin for quite some time, and I really love using it. The only downside that I've come across is that some of the videos I watch are subtitled (.srt files). It would be nice if the .srt files were somehow included in the download options list when using the plugin.
Ответ
Aleksandr 11 лет назад
Hello.What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Отвечен

des para el mundofelices navida

Johnny Urdaneta 10 лет назад • обновлен Aleksandr 10 лет назад • 2
Ответ
Aleksandr 10 лет назад

Hello. English please.

Please give us more details.

0
Отвечен

why i could not upload the picture of my ID card

Rachel Liu 10 лет назад • обновлен Aleksandr 10 лет назад • 4

I have not used my account for a long time. Because i could not upload the picture of my ID card, then you won't help me. Could you tell me what should i do?

Image 796

Ответ
Aleksandr 10 лет назад

Hello, what site you download the photo?

With what program you are downloading photos?

0
Отвечен

Why I can't submit my pictures into facebook ？

张一一 11 лет назад • обновлен Aleksandr 11 лет назад • 3
Ответ
Aleksandr 11 лет назад
Hello, please give details.
0
Исправлен

Youtube Videos stops downloading at 98 or 99 percent

Anind Keot 11 лет назад • обновлен Aleksandr 11 лет назад • 2
Every thing works fine. meaning getting links etc, but when I download it automatically stops at 98 or 99 percent. This is same for every youtube video. I have been experiencing this problem since there has been new update in the coding of youtube videos. Please help.
Ответ
Aleksandr 11 лет назад
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Исправлен

Audio download doesn't work in VK

Yuri 10 лет назад • обновлен Aleksandr 10 лет назад • 5

Hello! Thanks for a such great tool!


There are no arrows (and anything else) to download audio tracks everywhere on the site. There are download arrows for video.


Information about my system as you ask for:

Browser: Chrome 48.0.2535 Windows 10

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2535.0 Safari/537.36

Extension: userjs-chrome 5.52.2

Best regards.

Ответ
Aleksandr 10 лет назад

Здравствуйте. у вас версия Google Chrome установлена 48 версии.

Это случайно не бета версия браузера?

Пришлите ссылку на установку 48 версии браузера.

0
Исправлен

VK is not posible to download

Juan Sanchez 11 лет назад • обновлен Aleksandr 10 лет назад • 2

VK is not posible to download from 2 days ago.

Ответ
Aleksandr 10 лет назад
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Исправлен

IT SCREWED UP MY YOUTUBE DO NOT DOWNLOAD THIS

Kate C 11 лет назад • обновлен Aleksandr 11 лет назад • 2
I downloaded this and suddenly I can't watch YouTube videos anymore so I uninstall this, thinking my YouTube will work again and IT DOESN'T. ALL IT DOES IS MAKE WEIRD FUCKING NOISES>
Ответ
Aleksandr 11 лет назад
Hello!
After removal of the expansion video plays?
0
Исправлен

extention disabled by chrome

Tahir 10 лет назад • обновлен Aleksandr 10 лет назад • 2

your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood

Ответ
Aleksandr 10 лет назад

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Отвечен

HOW do I put the downloaded content into my own videos?

Silas Fitzgerald the gamer 10 лет назад • обновлен Aleksandr 10 лет назад • 4
Ответ
Aleksandr 10 лет назад

Hello, I do not quite understand.

Please give us more details.



Сервис поддержки клиентов работает на платформе UserEcho