1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Audio download doesn't work in VK
Hello! Thanks for a such great tool!
There are no arrows (and anything else) to download audio tracks everywhere on the site. There are download arrows for video.
Information about my system as you ask for:
Browser: Chrome 48.0.2535 Windows 10
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2535.0 Safari/537.36
Best regards.
Здравствуйте. у вас версия Google Chrome установлена 48 версии.
Это случайно не бета версия браузера?
Пришлите ссылку на установку 48 версии браузера.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
IT SCREWED UP MY YOUTUBE DO NOT DOWNLOAD THIS
extention disabled by chrome
your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood
Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:
"Unable to get the file size. Please try again."
I'm on the latest version of Chrome & Tampermonkey.
Sadly, after a few minutes on vk.com, I won't be able to download songs. It will work for a short while though.
It will state "Unable to get the file size. Please try again." and will download err404.htm.
Please help,
Thanks
Hello. Reinstall the extension,
remove the Tampermonkey extension and Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome
malware
your program is detected as malware malwarebytes automatically delete it if i downloaded it
- address of the page (URL) from where you try to download the file,
- links or messages displayed by our website.
- version of your browser,
- version of the extension.
Ummy site link has trojans according to Norton
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pr
Threat Name: Trojan.Gen.2
File name: C:\WINDOWS\Temp\UmmyVideoDownloader.exe
Location: http://videodownloader.ummy.net/assets/UmmyVD-Web-Loader.exe
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=ly
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pe
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=fj
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=bo
Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=np
Threat Name: Direct link to Trojan.Gen.2
Location: http://videodownloader.ummy.net/
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
Сервис поддержки клиентов работает на платформе UserEcho
