Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Не ошибка

add support for new youtube format: vp9 2160p webm9 (f313)

sdsucks 10 лет назад обновлен Aleksandr 9 лет назад 2
f313 is listed but not described correctly
https://www.youtube.com/watch?v=jvxSAq0Nukg
Ответ
Aleksandr 9 лет назад
Hello!
Prompt how to describe this format?
0
Не ошибка

savefromnet helper doesn't catch video http://www.russianmanagement.com/products/52

Олег Александров 9 лет назад обновлен Aleksandr 9 лет назад 2

savefromnet helper doesn't catch video from this page http://www.russianmanagement.com/products/52

But from other pages of this site is all right.

Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Не ошибка

youtube 1080p 60fps video and 256k audio did not show up

jjit 10 лет назад обновлен Aleksandr 9 лет назад 2
https://www.youtube.com/watch?v=ghH_NG-lac8
1080p 60fps video (format code: 299)
256k audio (format code: 141)
did not show up

Image 465
Ответ
Aleksandr 9 лет назад
Hi, the site does not download these formats.
Install Ummy Video Downloader: http://videodownloader.ummy.net
0
Исправлен

I cannot see the videos downloaded, but an impossible text file

Jordi de Diego Yagüe 10 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Исправлен

savefromnet very sluggish on youtube!

Brett Peake 9 лет назад обновлен Aleksandr 9 лет назад 3

The download button on youtube and the various file sizes

tab

failed to work! Infuriating!!!

Extremely difficult to download anything on the youtube page ... have to use the cut and past on savefromnet page. Very dissatisfied!

Ответ
Aleksandr 9 лет назад

Hello, reinstall the expansion.

First remove the previous: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1449155709122

We does not affect download speed.

0
Исправлен

can't download fully

Williams Swamydas 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hello, please, send us links that you couldn't download.
What is your browser? Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link... http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
0
Отвечен

CC download from dailymotion

Ahmad Ahmadi 10 лет назад обновлен Aleksandr 9 лет назад 2
Hello,
Is it possible to download a subtitle (cc) from dailymotion just like we do in youtube?
Ответ
Aleksandr 9 лет назад
Hi, with Dailymotion subtitles can not download.
0
Отвечен

we want back Playlist download

yhnyhn 10 лет назад обновлен Aleksandr 9 лет назад 4
I was do that. Now we can't. I answer and admin says we remove youtube playlist download method on site. It only work with extension.
I want back download Playlist method from savefrom site.
If you want to look my blog writing see The link https://warriorxp.wordpress.com/2014/11/09/youtubeda-video-listelerini-programsiz-toplu-indirmek
Ответ
Aleksandr 9 лет назад
Hi, install assistant and download the play list:
http://en.savefrom.net/user.php

0
Исправлен

No me funciona!!!

Adolfo Salinas 9 лет назад обновлен Aleksandr 9 лет назад 2

he instalado el Savefrom para bajar videos desde youtube y ahora no me da conexion teniendo mi cuenta activada en google

. No me responde pues me dice que no hay conexion!!!

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

You have not integrated with the program?

0
Исправлен

Mistake

Анастасія Димарчук 10 лет назад обновлен Aleksandr 9 лет назад 4
I found one grammatical mistake in ukrainian version of the site.

It it written in the main page up: ".. не належним чином" but right is ".. неналежним чином".

Nothing serious but important :)
Ответ
Aleksandr 9 лет назад
Hello!
Send a screen of this error please.

Сервис поддержки клиентов работает на платформе UserEcho