Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

Microsoft Edge should be added as supported now (userscript method)

enigmaxg2 9 лет назад обновлен Aleksandr 9 лет назад 2

Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.

I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Ответ
Aleksandr 9 лет назад

Hello, thank you for contacting us.

In the future we will add this to the list of supported browser.

0
Отвечен

youtube video conversion to mp3 not completing and downloading in bytes/sec

Rupam Das 9 лет назад обновлен Aleksandr 9 лет назад 2

youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Ответ
Aleksandr 9 лет назад

Hello, Any website or extension don’t effect on download speed.

0
Отвечен

Get downloading link in bulk

diep nguyen 9 лет назад обновлен Aleksandr 9 лет назад 8

Hi,


I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Ответ
Aleksandr 9 лет назад

Hello, Savefrom.Net extension downloads from Youtube playlist.

What and where do you want to download describe in more detail.

0
Отвечен

g710

أنإقة أخلاقي 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отвечен

Browser: Chrome 52.0.2743 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Extension: userjs-chrome 6.60.2 Pornohub.su

Loki 9 лет назад обновлен Aleksandr 9 лет назад 2

Not downloadable from pornohub.su


Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed 9 лет назад обновлен Aleksandr 9 лет назад 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

marca error

janeth_bmr 9 лет назад обновлен Aleksandr 9 лет назад 2

marca herror al dar click

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отвечен

https://www.ssyoutube.com refused to connect

SDUN 9 лет назад обновлен Aleksandr 9 лет назад 14

Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Ответ
Aleksandr 9 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

In which country are you?

0
Отвечен

Mozilla Firefox 48. Helper 6.20. Link http://www.centrodekuoshu.com.ar/xxxvideottchbckatch0020--tchsxxi.html. Does not find it.

edr sanjulian 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Update extension for current software version 6.60

0
Отвечен

Does not copy into my downloads folder. I can only view it when I am using my internet

jovi dacanay 9 лет назад обновлен Aleksandr 9 лет назад 2

Does not copy into my downloads folder. I can only view it when I am using my internet

Ответ
Aleksandr 9 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Сервис поддержки клиентов работает на платформе UserEcho