Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Не ошибка

can't downloadhttps://youtu.be/VXEkoXgb4bI

chandra rayon 10 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Исправлен

Youtube download button not appearing in my Firefox browser (50.0b1). (Savefrom.net helper version is 6.20)

faisalhar 10 лет назад обновлен Aleksandr 9 лет назад 2

While attempting download any videos from youtube, the download button next to subscribe button is not appearing.

Ответ
Aleksandr 9 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70:

http://en.savefrom.net/user.php#helper_install

0
Отвечен

VK Downloading File Name (for Mac OS this time)

arayasg 10 лет назад обновлен Aleksandr 10 лет назад 8

When I download video file from VK, I don't have the file name, just random number and letters.
("5571e40407.720.mp4" for example)

As there are hundred of files downloaded, it would better if this problem can be fixed so I don't have to waste time renaming all the files manually again.


My SaveFrom.net and Browser version:

  • Browser: Chrome 53.0.2785.116 (64 Bits) Mac OS 10.11.6 El Capitan
  • Extension: Chameleon 1.7.9 / SaveFrom.net Helper 6.65

It would be appreciate if you can help me fix this :) Thanks!

Ответ
Aleksandr 10 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Отвечен

Microsoft Edge should be added as supported now (userscript method)

enigmaxg2 10 лет назад обновлен Aleksandr 9 лет назад 2

Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.

I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Ответ
Aleksandr 9 лет назад

Hello, thank you for contacting us.

In the future we will add this to the list of supported browser.

0
Отвечен

youtube video conversion to mp3 not completing and downloading in bytes/sec

Rupam Das 10 лет назад обновлен Aleksandr 9 лет назад 2

youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Ответ
Aleksandr 9 лет назад

Hello, Any website or extension don’t effect on download speed.

0
Отвечен

Get downloading link in bulk

diep nguyen 10 лет назад обновлен Aleksandr 9 лет назад 8

Hi,


I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Ответ
Aleksandr 9 лет назад

Hello, Savefrom.Net extension downloads from Youtube playlist.

What and where do you want to download describe in more detail.

0
Отвечен

g710

أنإقة أخلاقي 10 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отвечен

Browser: Chrome 52.0.2743 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Extension: userjs-chrome 6.60.2 Pornohub.su

Loki 10 лет назад обновлен Aleksandr 9 лет назад 2

Not downloadable from pornohub.su


Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed 10 лет назад обновлен Aleksandr 9 лет назад 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

marca error

janeth_bmr 10 лет назад обновлен Aleksandr 9 лет назад 2

marca herror al dar click

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

Сервис поддержки клиентов работает на платформе UserEcho