Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

I can't download from vk

carlosandres702 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Отвечен

It doesn't work on VK!!!!

gbrltdr 8 лет назад обновлен Aleksandr 8 лет назад 2

I have installed Savefromnet...it works on some sites,but it doesn't work on Vk...On VK it has not appeared the green arrow or any indication that this add-on is installed ... so how to work if it is not installed on VK. What happens and how can I fix. Thank you in advance for your help. This would be very useful.

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Отвечен

is dont working in Ok.ru

rapsemanal 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, extension works and downloads from the site OK.

0
Отвечен

Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".

Xiaoxing Zhang 8 лет назад обновлен Aleksandr 8 лет назад 6

Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".

Great works by the way.

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Send links to videos that you have downloaded from the wrong name.

0
Исправлен

does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing

llgreg2000 8 лет назад обновлен Aleksandr 8 лет назад 2

does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing

Ответ
Aleksandr 8 лет назад

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Исправлен

I cannot download videos using ss in laptop while it working in mobile

harshitagarwal2807 8 лет назад обновлен Aleksandr 8 лет назад 2

Savefrom feature to place ss before youtube is not working since today on laptops while it working fine on mobiles

Ответ
Aleksandr 8 лет назад

Hello, the error is corrected.

Thanks for using our resources.

0
Исправлен

After last update, ssyoutube stopped working!

Frederic Shuttleman 8 лет назад обновлен Aleksandr 8 лет назад 2

When i wanna download video from ssyoutube it said Error: URL not specified. So now I need to go back andpaste it manually.

Ответ
Aleksandr 8 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

In which country are you?

Expansion Savefrom.Net Factory settings do you have?

0
Отвечен

https://www.youtube.com/watch?v=GNv-BS6kd38 ,,,

yuditya widiarta 8 лет назад обновлен Aleksandr 8 лет назад 2

cara download subtitlenya

Ответ
Aleksandr 8 лет назад

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

НЕ качае видео с вк

OIeg 8 лет назад обновлен Aleksandr 8 лет назад 2

Ошибка

Ответ
Aleksandr 8 лет назад

Здравствуйте, ошибка исправлена, версия расширения с исправлением 6,55

Обновите или переустановите расширение с нашего сайта: http://ru.savefrom.net/user.php

0
Отвечен

the utorrent search engine dosent work, but on chrome it works

hegdsatwik 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, Please, let us know what is the name of the program you are using for downloading videos?

Сервис поддержки клиентов работает на платформе UserEcho