Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

Still not asking where to save files!

Chantelle 9 лет назад обновлен Aleksandr 9 лет назад 4

Firefox 52.02



Helper Version 7.25



I had this issue before where the Helper automatically downloads to the default browser folder "Downloads" despite that the option has been switched to "Always ask me where to save files". I was informed to install the latest version of the Helper, which I did, and this seemed to have helped for a few days. However, now the issue has come up again, specifically with soundtracks on Soundcloud. Please look into this issue and fix it, or please just point me in the right direction if I missed something?

Ответ
Aleksandr 9 лет назад

Hello, in the extension settings, check the box "Always prompt for saving files".

0
Отвечен

No descargar archivos mp3

Jose Garcia 9 лет назад обновлен Aleksandr 8 лет назад 2

Hola, el addon no descarga archivos mp3,

Ответ
Aleksandr 8 лет назад

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Отвечен

як скачать из сайта музику

dima20042011 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Здравствуйте, как название сайта с которого вы хотите скачать mp3?

0
Отвечен

The new option of Ummy makes the view numbre invisible pleaz make all download option in one case

the World 9 лет назад обновлен Aleksandr 8 лет назад 4
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Отвечен

Problem name mp3 vk & download manager

kevin59 9 лет назад обновлен Aleksandr 8 лет назад 2

Hi savefrom ! :p

-Win 10

-Savefrom 7.23

-Firefox 51.0.1(x64)

-IDM (internetdownloadmanager) 6.28b5


My probem




with IDM problem with name files :(

with firefox no problem with name files , just blocked 2162 mp3/ 6487 mp3 :(


search the solution filename with download manager (IDM , Jdownloader ....)

thanx in advance :)

Ответ
Aleksandr 8 лет назад

Hello, we have no relation to download manager.

0
Отвечен

HOLA NO PUEDO VER VIDEOS EN FACEBOOK CON NAVEGADOR OPERA QUE HACER

pilar trejo 9 лет назад обновлен Aleksandr 8 лет назад 2

QUE HAGO SI YA DESCARGUE FLASH PLAYER TAMBIEN EL PLUGIN Y SIGO IGUAL NO PUEDO VER VIDEOS CON EL NAVEGADOR OPERA GRACIAS

Ответ
Aleksandr 8 лет назад

Hello, please give us more details.
English please.

0
Спасибо

easiest way of downloading videos from youtube

Mehul Agrawal 9 лет назад обновлен Aleksandr 9 лет назад 2

this is best thanks to the maker of it

Ответ
Aleksandr 9 лет назад

Hi. Thanks for using our resources.

0
Исправлен

On one of my computers, the extension is not updating version. Not even manually

Héctor Treviño 9 лет назад обновлен Aleksandr 8 лет назад 2

I still have version 7.15 in one of my computers. I use Firefox, and already uninstalled and installed again the extension downloading it from your web site, and still ending with the same version.

Ответ
Aleksandr 8 лет назад

Hello, clean the cache and cookies in your browser.

Install this link: http://download.sf-helper.com/mozilla/helper_last.html

0
Отвечен

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

gerken k 9 лет назад обновлен Aleksandr 8 лет назад 2

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

Ответ
Aleksandr 8 лет назад

Hello, we do not quite understand you, please describe in more detail.

0
Исправлен

Firefox 52.0.1 (32-bit). Helper version 6.20. Helper doesn't ask where to save files anymore.

Chantelle 9 лет назад обновлен Aleksandr 8 лет назад 2

Files are automatically downloading to the default folder and the helper is no longer asking where to save them. I have checked my settings in my browser and "Always ask me where to save files" is enabled. I cannot find any option like this in the current version, or if it is there, I must be missing it. Please fix this issue.

Ответ
Aleksandr 8 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.22:

http://en.savefrom.net/user.php#helper_install

Сервис поддержки клиентов работает на платформе UserEcho