1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Firefox 52.0.1 and Savefromnet 7.21
After update to 7.21, it no longer saves the filename. Just a string of letters and number and the.mp4.
Hello, how is the name of the site from which you download?
Send links to files that are downloaded with the wrong name.
the new option (about 1080p downlaod ) it covers the numbre of views & it makes me nervous :3
Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net
VK wrong download icon placement
As shown on screenshot, download icon appears where it shouldn't
Browser: Safari 10.0.3 on macOS Sierra
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a screenshot larger.
Is it possible to make this extension compatible with Internet Download Manager?
Is it possible to make this extension compatible with Internet Download Manager?
Hi, Since today I can download anymore videos from YouTube with Firefox. PLEASE FIX IT
bHi,
In Firefox 52, sometimes I've got a ! in a circle and sometimes it goes to another page which replays the song but can't download it: i.e.
Hello, after showing the playback, click on the video with the right button and save as.
Hello, do you want to delete the extension?
How is the name of your browser?
What is your OS?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un video directamente....
Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un vidoe directamente.... tengo
- Browser: Chrome 56.0.2924 Windows 10
¿Que le pasa??
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Customer support service by UserEcho
