Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Answer
Aleksandr 8 years ago

Hello, we did not quite understand you, please describe your question in more detail.

0
Answered

The download video is incomplete

630961041 9 years ago updated by Aleksandr 8 years ago 4

Dear Savefrom.net Manager

I try to download some videos at youtube by using saverfrom.net helper
but the video only can not download complete
Such as the video file is 10 minutes, can only play for 7 minutes。

Could you offer solution

Youtube video

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Answered

I can't download audio files MP3 on Youtube

Billy 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Fixed

The website says "Download Audio MP4" but that doesn't exits.

Sergio Manuel Frias 9 years ago updated by Aleksandr 8 years ago 2

It should say "m4a". Please, correct this because I'm teaching older people how to download audio files from your site. But, I don't want to teach them something wrong.

It's been like this for a very long time. :(

Answer
Aleksandr 8 years ago

Hello, send screenshots of the error.

0
Answered

Doesn't have a button hovering over the video before clicking it to watch it

nilelayla 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

0
Answered

Be Honest

Edith Keller-Purisima 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Answered

FACEBOOK NOT RUNNING RIGHT AND GAMES STOP WHEN YOU try to play

Billy Mitchell 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Answered

Safari Version 10.1 / SaveFrom.net 7.25 /

maublumen 9 years ago updated by Aleksandr 8 years ago 2

Every time I open my browser it popup a new window confirming that the extension was successfully installed. This is quite annoying to say the truth!

Answer
Aleksandr 8 years ago

Hello, look in the browser settings for your home page.

Clean the cache and cookies in your browser.

0
Answered

add support for vidio.com

Muhammad Anwari Ramadhan 9 years ago updated by Aleksandr 8 years ago 2

please add support download videos for vidio.com

the example links: https://www.vidio.com/watch/663925-legend-of-zelda-breath-of-the-wild-1-awal-dari-segalanya-d?channel_id=8245237

thanks before. :)

Answer
Aleksandr 8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Answered

unable to download mp3

pvnmessi 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net