Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Can't download any vimeo videos!

Digitalfairy 8 years ago • updated by Aleksandr 7 years ago • 6

Good for youtube not so much for dailymotion or vimeo even if the extensions says it can download from those. FIX THIS please!

Answer
Aleksandr 7 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

0
Answered

Vevo.com Low Quality Downloads

myjasonfiles 8 years ago • updated by Aleksandr 7 years ago • 2

Other websites offer 1080p download quality for Vevo.com videos like this one https://www.vevo.com/watch/britney-spears/baby-one-more-time/USZM20300030 Can you please make this available in your site?

Answer
Aleksandr 7 years ago

Hello, while we do not have the technical ability to do this.

0
Answered

It's time to add FHD download on site without any downloader

Jaba Kochashvili 8 years ago • updated by Aleksandr 7 years ago • 2
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Answered

no carga la descarga

jpdm@hotmail com 8 years ago • updated by Aleksandr 7 years ago • 2
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Fixed

uisng firefox im unable to see the progress of download

gopi 8 years ago • updated by Aleksandr 7 years ago • 2

i installed add on firefox.when i downloaded i cant see the progress of the download

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

Plz Update Your Social Network Share Icons

Karan Singh 8 years ago • updated by Aleksandr 7 years ago • 2
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Answered

problema

javier 8 years ago • updated by Aleksandr 7 years ago • 2

porque cada 2 dias tengo reinstalar la aplicion? se me borra el boton de descarga de youtube


Answer
Aleksandr 7 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Fixed

'Error : URL not specified' when pasting url to search box, eg.https://youtu.be/roelqUPnRqE

sundarking007 ece 8 years ago • updated by Aleksandr 7 years ago • 2

Youtube video


Getting 'Error : URL not specified' when pastingpasting URL to search box

Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Answered

ces un peu bien ce site parceque tu peu telecharger beaucaup de musique et video

polau 8 years ago • updated by Aleksandr 7 years ago • 3


Youtube video

indila sos

Answer
Aleksandr 7 years ago

Hello, please give us more details.

Answer
Aleksandr 7 years ago

Hello, we did not quite understand you, please describe your question in more detail.



Customer support service by UserEcho