Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Tak

easiest way of downloading videos from youtube

Mehul Agrawal 7 år siden opdateret af Aleksandr 7 år siden 2

this is best thanks to the maker of it

Svar
Aleksandr 7 år siden

Hi. Thanks for using our resources.

0
Fast

On one of my computers, the extension is not updating version. Not even manually

Héctor Treviño 7 år siden opdateret af Aleksandr 7 år siden 2

I still have version 7.15 in one of my computers. I use Firefox, and already uninstalled and installed again the extension downloading it from your web site, and still ending with the same version.

Svar
Aleksandr 7 år siden

Hello, clean the cache and cookies in your browser.

Install this link: http://download.sf-helper.com/mozilla/helper_last.html

0
Besvaret

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

gerken k 7 år siden opdateret af Aleksandr 7 år siden 2

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

Svar
Aleksandr 7 år siden

Hello, we do not quite understand you, please describe in more detail.

0
Fast

Firefox 52.0.1 (32-bit). Helper version 6.20. Helper doesn't ask where to save files anymore.

Chantelle 7 år siden opdateret af Aleksandr 7 år siden 2

Files are automatically downloading to the default folder and the helper is no longer asking where to save them. I have checked my settings in my browser and "Always ask me where to save files" is enabled. I cannot find any option like this in the current version, or if it is there, I must be missing it. Please fix this issue.

Svar
Aleksandr 7 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.22:

http://en.savefrom.net/user.php#helper_install

0
Fast

Перестало качать со всех сайтов

saily 7 år siden opdateret af Aleksandr 7 år siden 2

с вчерашнего дня

Svar
Aleksandr 7 år siden

Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.

Спасибо за обращение в поддержку Savefrom.Net !

0
Besvaret

music youtube

azza 7 år siden opdateret af Aleksandr 7 år siden 2

why i can't downoad mp3 automatic? a few days ago I can download mp3 automatic. please answer

Svar
Aleksandr 7 år siden

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Besvaret

It's not downloading. Im clicking the button.

Stacy Steele 7 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, please give us more details.

Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to the file that you have downloaded without sound.

Do you download via the site Savefrom.Net or the apk application?

0
Besvaret

why there is no mp3 download anymore ?? there is this ummy app thing it's not working

Heba Helal 7 år siden opdateret af Aleksandr 7 år siden 6
Svar
Aleksandr 7 år siden

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.

New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Besvaret

How to suppress SaveFrom App?

ray lavergne 7 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, you can disable the extension in the browser settings in the extensions.
Also in the extension, the green arrow, disable on this site.

Kundesupport af UserEcho