1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
The Twitter video link support
Savefrom can't recognized video URLs of Twitter. For example: https://twitter.com/i/videos/896054860851798016
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Hi,
I use Chrome, Version 60.0.3112.90 (Official Build) (64-bit); Wind. 7 Profess.and SFH 7.46 and it not work for many Facebook videos
For ex. https://www.facebook.com/fotograf.amator.56/videos/327875564322764/
and
https://www.facebook.com/GreekGateway/videos/1417058571672063/
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Сервис поддержки клиентов работает на платформе UserEcho
