1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

I DON’T KNOW HOW TO WRITE LINKS!!!!!
HOW DO YOU EXPECT SOMEONE TO WRITE A FRICKING LINK!?!?!?

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

There's a Problem! the Download button is showing, But when I am placing the Cursor over it, Its Vanishing.

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Your site is marked as "deceptive" and blocked.
Your site is marked as "deceptive" and blocked. When I changed URL to "http://ssyoutube.com/watch?v=Pv0CjbmqJj8" I saw the next message:
---------------------Deceptive Site!
This web page at ssyoutube.com has been reported as a deceptive site and and has been blocked based...
---------------------
and so on.
I didn't manage to take a screenshot, but this looks like that:

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Chameleon installation failed
Hello,
I try to install chameleon on my Chrome browser but it fail. Then, i can't install the crhome extension of Sfrom.net

Hello, there is a second way to install in the Google Chrome browser.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

please add downloads from voot.com
Voot.com is a popular website for TV channels.
It would be helpful if you provide us downloads from this website.

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
Customer support service by UserEcho