1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Country Restricted Video No Longer Downloading
Never had a problem downloading country restricted video before. Now instead of MP4 file only text document shows up...????
Hello, earlier when we gave such videos through our servers, the downloading worked. Through its servers, we have not given away video for a long time with a restriction on the country with Youtube.
For some weird reason I am no longer able to download videos in 480p or 1080p formats
This program used to let me download videos in 1080p and 480p but will not allow me to download vids in those formats for some reason.
facebook video not downloading
not showing download button for facebook video .also not downloading from the link
Hello, after showing the playback, click on the video with the right button and save as.
SaveFrom.net Helper ne détecte pas les liens sur "https://einthusan.tv/intro/" ???
Ne trouve pas les liens pour charger les vidéos depuis le site web Einthusan.com - https://einthusan.tv/
Comment ajouter le site Einthusan.com dans SaveFrom.net Helper ?
Merci. =)
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
I cannot download from soundcloud..... my browser is safari version 10.0.3 and the helper version is 7.40
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
the button is not clickable, button is calling, but nothing happens).
İndirme Hatası
O videoyu indirdiğimde "indirme hatası - yasak" diyor. Video'nun linki:"
".Lütfen düzeltin
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Can you watch youtube videos in the browser before you are trying to download it?
Not working in Firefox Nightly 57.0
1. Firefox Nightly 57.0
2. Both 7.37 & 7.17 (in AMO)
3. Not working at all in all supported website
Hello, Reinstall the extension after an older version is uninstalled:
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Some Youtube videos cannot be downloaded.
I have trouble downloading some Youtube videos. I copied and pasted the URL into. the rectangle. The video I wanted appeared. I clicked 'Download' but nothing responded. However, some Youtube videos can be downloaded. I don't know why. In the past, I have no issues downloading any Youtube videos from Savefrom.net. Please fix this as soon as possible. Thank you.
Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Служба підтримки клієнтів працює на UserEcho
