1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
The Twitter video link support
Savefrom can't recognized video URLs of Twitter. For example: https://twitter.com/i/videos/896054860851798016
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Hi,
I use Chrome, Version 60.0.3112.90 (Official Build) (64-bit); Wind. 7 Profess.and SFH 7.46 and it not work for many Facebook videos
For ex. https://www.facebook.com/fotograf.amator.56/videos/327875564322764/
and
https://www.facebook.com/GreekGateway/videos/1417058571672063/
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Videos von Youtube werden beim Herunterladen deaktiviert so das diese auf dem Endgerät nicht ankommen
Nach dem letzten Update der Webseite, deaktiviert sich der Downlaod- Button das keine Videos von Youtube mehr heruntergeladen werden können
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
download from instagram doesn't work
i can't download anything from instagram when only the last week I was perfectly normal download
spec:
Browser: Chrome 59.0.3071 Windows 10
Extension: chameleon 7.42
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
I downloaded the savefromnet button but it doesn't work. It says that "no links were found".
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Service d'assistance aux clients par UserEcho
