Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

Videos von Youtube werden beim Herunterladen deaktiviert so das diese auf dem Endgerät nicht ankommen

aeaeckert 8 years ago updated by Aleksandr 8 years ago 2

Nach dem letzten Update der Webseite, deaktiviert sich der Downlaod- Button das keine Videos von Youtube mehr heruntergeladen werden können

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Answered

how can i update my ummy version for chrome?

sergio20oct 8 years ago updated by Aleksandr 8 years ago 4
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

download from instagram doesn't work

Yoser 8 years ago updated by Aleksandr 8 years ago 2

i can't download anything from instagram when only the last week I was perfectly normal download





spec:

Browser: Chrome 59.0.3071 Windows 10
Extension: chameleon 7.42


Answer
Aleksandr 8 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Answered

It is very useful because youtube video s r share from the gallery

Sankarapu Tharakarama 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

I downloaded the savefromnet button but it doesn't work. It says that "no links were found".

nhbeyb 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Answered

not work on Android.

fuck 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

youtube not downloading

ogolajack63 8 years ago updated by Aleksandr 8 years ago 2

i nolonger see the download link

Answer
Aleksandr 8 years ago

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

0
Fixed

Instagram не разрешить загрузку

DAVIDBLUE_13 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Здравствуйте, мы уже работаем над исправлением этого неудобства.
В следующем релизе расширения проблема будет устранена.
Спасибо что Вы пользуетесь Savefrom.Net!

0
Fixed

no puedo descargar imagenes de instagram

mayte perez 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

0
Answered

cuando se le da descargar no descarga en realidad

diaz marlen270 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.