Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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https://vk.com/audios447248319

8 years ago • updated by 8 years ago • 1

I can not get downloaded since vk! no arrow appears ...

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Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

What’s your country? Do you use any proxy?

Under review

cannot download video from facebook

8 years ago • updated by 8 years ago • 1

firefox 55.0.3

helper 7.49

https://www.facebook.com/defox.tedukapy/videos/10159514543190601/

there's no green arrow, no link, nothing after clicking update links.

the website says there are no links.

also I can't read Russian, so I don't know what most of this window is about o.o

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Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

The video you sent is not available for checking, we can not.

Send a link to the video that is available for viewing.

Under review

Skillshare Video

8 years ago • updated by 8 years ago • 1

Can you add new resource Skillshare.com to video downloader?? Sorry for my poor English. Thank You

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Answer

8 years ago

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.

Under review

misses youtube vertical 4K60p formats(f272)

8 years ago • updated by 8 years ago • 1

misses vertical 4K60p format(2160x3840@60fps).

detects horizontal 4K60p(3840x2160@60fps) just fine though.

Links;

horizontal:

vertical:

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Answer

8 years ago

Hello, the extension does not download video in this format, for this there is a program Ummy Video Downloader:

http://videodownloader.ummy.net

Under review

the download is too late i clicked the download button but the download is not starting when i wait for a minute the download just started

8 years ago • updated by 8 years ago • 1

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Answer

8 years ago

Hello, extension or site Savefrom.Net provides a link for downloading, downloads a browser, the reason is most likely in it.

Under review

it does not work on vk site

8 years ago • updated by 8 years ago • 1

Vote

Answer

8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).

Under review