Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

you are advertising "Free" - so how is it Free?

Jerry Rogers 8 years ago updated by Aleksandr 8 years ago 4

I don't see a Free option

Answer
Aleksandr 8 years ago

Unfortunately, we also do not know.

If you remember something, write to us.

0
Answered

no me sale la flecha de descarga en videos de facebook

karenprinsses 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Fixed

hola me sale la flecha de descargar pero no descarga me sale no se an encontrado enlaces

caicedoibarrajosejose 8 years ago updated by Aleksandr 8 years ago 2

que puedo hacer para poder descargar videos de faccebook

Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Answered

When I open Safari savefrom.net always opens in a new tab

Cuar01237n 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Try clearing the cache and cookies in your browser.
0
Answered

I CAN NOT DOWNLOAD OF THE FACEBOOK

enrike et 8 years ago updated by Aleksandr 8 years ago 2

I CANNOT DOWNLOAD OF THE FACEBOOK

Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Answered

Ennak oru aasai video

Siva Sankari 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Answered

Do you compress videos downloaded from YouTube? If so can I stop it?

Proud Latina (Sarai) 8 years ago updated by Aleksandr 8 years ago 2

The

Answer
Aleksandr 8 years ago

Hello, we do not compress anything.

0
Fixed

facebook download button missing

sivarajan10 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Fixed

cuando intentan descargar un video no funciona y se daña

jackcrazy391 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

0
Fixed

dont able to download playlist of youtube

ab 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to a playlist that you could not download.