1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
MP4 extension missing from DL files. I add it back and there's the video. Using FF58 Win 7 64
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.
Vaya aquí http://es.savefrom.net/user.php?info=1,
copie los detalles que se muestran aquí y envíelos de vuelta.
También envíenos algunos links del video que no puede descargar.
¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!
https://www.facebook.com/CarlosAndino13/videos/10157015638979368/
no m sale opciones de descarga
Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1
save from net instal in safari but disappear after quitting it
Save from Net install in safari but disappears after quitting safari , and Ummy Video downloader does not accept the video address anymore
Hello, can not you install the extension in the Safari browser?
If we do not understand correctly, please describe your problem in more detail.
YouTube Upload Error "Invalid Format"
I have been downloading videos from youtube using Savefrom.net and uploading again on youtube for many months successfully.
But since a couple of days, there is some kind of format problem. Youtube rejects my video while processing the video. What has changed? Why the downloaded video is not compatible with the youtube requirements. Please guide me thanks.
Hello, unfortunately we can not help you, we do not know why this happens.
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Сервис поддержки клиентов работает на платформе UserEcho
