Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 7 years ago

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?
0
Under review

In the future, please do NOT shut down download services!

Filbert Resurreccion 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Under review

Where is one click button to download all videos ?

kan 7 years ago • updated by Aleksandr 7 years ago • 1

Where is one click button to download all videos ?

Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 7 years ago

Hello, what exactly have we spoiled, can you describe in more detail?

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

下载的视频会卡

eric cheng 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Under review

it could not work correctly

Anjanee 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

Problems with the Google Chrome Extense

Sein 7 years ago • updated by Aleksandr 7 years ago • 1

hola para guan razón no me deja descargar desde cualquier página de la exportación de Google Chrome hola por alguna razón no me deja descargar cualquier página del Google Chrome

Navegador: Chrome 65.0.3325 de Windows
User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64, 64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.162 Safari / 537.36
Duración: 07:57 camaleón


Answer
Aleksandr 7 years ago

Hola, envíe un par de enlaces al video que no puede descargar "para la prueba".

0
Under review

YouTube videos are not loading

Şahıs is an Avcı 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

extansion tampermonkey cant remove

stevemaco 7 years ago • updated by Aleksandr 7 years ago • 1

i install the sfhelper from savefrom.net, then appear tampermonkey on google, i try remove it but it remove byself... how i remove it?

Answer
Aleksandr 7 years ago

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

May you add supprot for Vilve, thank you

indinamaull 7 years ago • updated by Aleksandr 7 years ago • 1

May you add supprt for Vlive ? There are many videos i want download :)

Answer
Aleksandr 7 years ago

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.



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