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MP4 extension missing from DL files. I add it back and there's the video. Using FF58 Win 7 64

david roper 1 year ago • updated by Aleksandr 1 year ago 3

Answer

Answer
Under review

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Answer
Under review

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

I save a video as Mp4. It goes to my desktop, but the extension is missing - the extension has been stripped away - so the file is there as a little white box icon.  I click and rename it so it has .MP4  on the extension part and everything is fine. I use VLC as my default Video app.  So the icon changes to the VLC Cone icon.  Running Win 7 64. 

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a couple of links to the video that you download, for the test.