Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Under review

i can't download the subtitle of this video.

7 years ago • updated by 7 years ago • 2

This is the site

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Answer

7 years ago

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Under review

Download only a half, it's a waste of time

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, please, send us more details regarding the problem.

Under review

Перестал работать на фейсбуке с видеофайлами

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Здравствуйте, помощь будет более эффективной если вы скопируете и пришлёте информацию
о своём браузере и расширении Savefrom.Net: http://ru.savefrom.net/user.php?info=1
Так же пришлите ссылки на несколько файлов которые вы не можете скачать (для тестирования).
Для большего понимания вы можете прислать скриншот экрана с ошибкой.
Мы ждём ответ от вас и Спасибо за обращение в поддержку Savefrom.Net !

Under review

cuando doy bajar, me pone la vista previa del video, y no da opciones de bajarlo

7 years ago • updated by 7 years ago • 1

cuando quiero bajar un video, no lo baja, sino que lo reproduce en una nueva ventana, acción que vengo observando desde hace común mes aproximadamente

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Answer

7 years ago

Hello, after showing the playback, click on the video with the right button and save as.

Thanks

7 years ago • updated by 7 years ago • 2

Thanks for not pollute the site with ads. I've disabled my adblock for this site.

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Answer

7 years ago

Hi. Thanks for using our resources.

Under review

Why does not my Android app support downloading Facebook videos?

7 years ago • updated by 7 years ago • 1

Why does not my Android app support downloading Facebook videos? This is unfortunately a major shortcoming.

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Answer

7 years ago

Hello, is the application for Android to download videos from YouTube.

Under review

i cannot find the word download on facebook video...

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Under review