1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
userjs 7.60.2 не скачивает с YT
Добрый день,
После крайнего автообновления скрипта до 7.60.2 не скачивает с youtube, битрейт и размер файла получает в выпадающем списке на странице, но по нажатию на видео с любым качеством скачка не начинается.
Browser: Chrome 65.0.3325 Windows
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Extension: userjs-chrome 7.60.2
Здравствуйте, переустановите расширение прежде удалив предыдущее. Удалите Tampermonkey из расширений.
Установите заново. Как установить расширение в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
cant download from you tube
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Got error while trying to download playlist from youtube
Hi
I got an error while trying to download PlayList from YouTube. Kindly give your valuable help.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox.
La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
MP4 extension missing from DL files. I add it back and there's the video. Using FF58 Win 7 64
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.
Vaya aquí http://es.savefrom.net/user.php?info=1,
copie los detalles que se muestran aquí y envíelos de vuelta.
También envíenos algunos links del video que no puede descargar.
¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!
https://www.facebook.com/CarlosAndino13/videos/10157015638979368/
no m sale opciones de descarga
Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1
Customer support service by UserEcho
