1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
I hate the new format! Changing program to force us to use app is not going to work!
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Constantly removes 360p download.
Every time you "improve" your interface, you delete the 360p option and the 240p is webm junk. I can't download your app to the computer because it is public, and I do not want to have every download be 1gb or more. 360p was my best choice for play ability and size. Logging on to your service does not help. So far this has happened 3 times, and I've stated the same thing all three times.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
mio.to
unable to download from mio.to
by the way your app is very nice for youtube thank long live
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
No ppuedo descargar videos de algunas paginas web
La pagina del Trece TV sube capitulos de una novela y no puedo descargarlos
Hello, Could you please send a few links you can't download. We will check it out.
Videoplayback.mp4
Please do something about name file videoplayback, if i done download al of my file is name like that
Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Can't see download link for https://vimeo.com
Hi,
Thanks for developing such an awesome extension. the only issue I am encountering is that sf.net doesn't show download link for https://vimeo.com/*** while it's working for vimeo.com/***. I guess 'https' is not supported.
Is it so?
I am using Opera on Windows 7:
| Version: | 52.0.2871.64 - Checking for updates… |
|---|---|
| Update stream: | Stable |
| System: | Windows 7 64-bit |
Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, unfortunately, we do not have the technical ability to download video to the iphone.
Сервис поддержки клиентов работает на платформе UserEcho
