Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

when we want to downloade 360 mb then why it goes one new tab

atshalinidubeypbh123 7 years ago updated by Aleksandr 7 years ago 1
Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Can not download large youtube videos, It say"The download link not find".

Daniel Liu 7 years ago updated by Aleksandr 7 years ago 1

No problem for small videos. Anybody has the same problem?

Answer
Aleksandr 7 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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Under review

help

sami almadhgi 7 years ago updated by Aleksandr 7 years ago 1

how can download video from  

Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

0
Under review

tidak brjalan

dudyberencana573@gmail com 7 years ago updated by Aleksandr 7 years ago 1
Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

0
Under review

lemot tidk brfungsi

dudyberencana573@gmail com 7 years ago updated by Aleksandr 7 years ago 1
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Under review

Ads not removed

Liveyoung 7 years ago updated by Aleksandr 7 years ago 1

paid to get ads removed on iPhone and still haven't gone 

Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 7 years ago

Здравствуйте, мы не совсем Вас понимаем, опишите Вашу проблему более подробней.

0
Under review

Big Youtube title is not shows fully. there are three dots.

Jubair 7 years ago updated by Aleksandr 7 years ago 1

Big Youtube title is not shows fully. there are three dots. 


and highest resulation quality filename is ok, but 320p etc file name VIDEOPLAYBACK. is disgusting 

Answer
Aleksandr 7 years ago

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

0
Under review

File size choices before downloading

Muniru 7 years ago updated by Aleksandr 7 years ago 1

I have a latest version of the UC Browser. Unlike the previous version, it doesn't display the file size when making a choice between 720 or 360 pixels about to download from say YouTube. You will only see the file size when downloading has begun. Any solutions please? 

Answer
Aleksandr 7 years ago

Hello, we do not support this browser.