0
Under review

Constantly removes 360p download.

Bruce McDaniel 2 years ago updated by Aleksandr 2 years ago 7

Every time you "improve" your interface, you delete the 360p option and the 240p is webm junk. I can't download your app to the computer because it is public, and I do not want to have every download be 1gb or more. 360p was my best choice for play ability and size. Logging on to your service does not help. So far this has happened 3 times, and I've stated the same thing all three times. 

Answer

Answer
Under review

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Answer
Under review

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

I download from the website exclusively. Signing on does not help. As I've explained before, circumstances dictate that I use a public computer to download this, so cannot install the software or helper. 


Browser: Chrome 66.0.3359 Windows
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36

Send screenshots of the site as you download the video.

Soon we will return this format.

So you are telling me that you do not support 360p, But in previous versions you did? Yes, it's Friday and there is that same old hateful interface that removes 360p again. Seems like every Friday you do this. Nothing about my PC has changed. Isn't 360p one of the standard formats? I've given you my reasons why I like the format, what is your reason to hate it?

At the moment we are engaged in the return of this format.