1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
No ppuedo descargar videos de algunas paginas web
La pagina del Trece TV sube capitulos de una novela y no puedo descargarlos
Hello, Could you please send a few links you can't download. We will check it out.
Videoplayback.mp4
Please do something about name file videoplayback, if i done download al of my file is name like that
Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Can't see download link for https://vimeo.com
Hi,
Thanks for developing such an awesome extension. the only issue I am encountering is that sf.net doesn't show download link for https://vimeo.com/*** while it's working for vimeo.com/***. I guess 'https' is not supported.
Is it so?
I am using Opera on Windows 7:
| Version: | 52.0.2871.64 - Checking for updates… |
|---|---|
| Update stream: | Stable |
| System: | Windows 7 64-bit |
Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, unfortunately, we do not have the technical ability to download video to the iphone.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
ERR_CERT_DATE_INVALID
since last several days I am getting ERR_CERT_DATE_INVALID error
Hello, for the better understanding it'll be great to see a screenshot with the error.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Youtube link changes automatically
Hi there,
I have an issue that when I’m pastiing the correct url from YouTube , it automatically changes to an amended version and therefore it’s not found
As an example : the correct url is https://youtu.be/KfAkPGSyiy0 and after copying this into the browser it changes to http://www.youtube.com/watch?v=KfAkPGSyiy0 and link afterwards is not recognized. I am using different devices , Iphone SE and Ipad and the issue is on all of them
Thank you
Regards,
Roland
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Сервис поддержки клиентов работает на платформе UserEcho
