1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Doesn't download anymore.
I use Chrome and the current SaveFrom version is 8.15. I have been downloading videos from Youtubers so I can watch them when I'm offline.
Lately I haven't been able to download anything from Youtube. All I get when I click the download button is a white box at the bottom of the screen that says,
"Download Failed - Forbidden"
Here's one of a few I have tried recently.
Hello, reinstall from our site. Install via MeddleMonkey.
If you have Tampermonkey, Chameleon or Violentmonkey extensions, delete them.
Current version 8.21.2: https://en.savefrom.net/faq.php#ext_inst_chrome
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
ONLY ONE THAT WORKS ON THE PAGE UTUBE IT IS AWSOME DUDE MAKE IT MP3 DOWNLOAD. SaveFrom.net Thanks
I would like to see mp3 download in Very high quality
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Сервис поддержки клиентов работает на платформе UserEcho
