1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
It doesn't work on VK!!!!
I have installed Savefromnet...it works on some sites,but it doesn't work on Vk...On VK it has not appeared the green arrow or any indication that this add-on is installed ... so how to work if it is not installed on VK. What happens and how can I fix. Thank you in advance for your help. This would be very useful.
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".
Download Audio MP4 from Youtube will be better if suggested file name based on actual content (like video clip downloads) rather than generic "videoplayback.m4a".
Great works by the way.
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Send links to videos that you have downloaded from the wrong name.
does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing
does not work to download facebook videos, always URL not found and if you click the green arrow on a video there is nothing
Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
I cannot download videos using ss in laptop while it working in mobile
Savefrom feature to place ss before youtube is not working since today on laptops while it working fine on mobiles
After last update, ssyoutube stopped working!
When i wanna download video from ssyoutube it said Error: URL not specified. So now I need to go back andpaste it manually.
Hello, Could you please send a few links you can't download. We will check it out.
In which country are you?
Expansion Savefrom.Net Factory settings do you have?
Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
In order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Здравствуйте, ошибка исправлена, версия расширения с исправлением 6,55
Обновите или переустановите расширение с нашего сайта: http://ru.savefrom.net/user.php
Hello, Please, let us know what is the name of the program you are using for downloading videos?
Customer support service by UserEcho
