1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
I have just updated to Sierra. Savefrom was working fine. Now, videos are not downloading, and are instead opening in google video when I try to download them. My SF download arrow is now grey instead of green. What happened? I have reinstalled 3 times.
Sorry, I don't understand Russian. Not sure what this space is for.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a screenshot of your open browser.
Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке:
http://ru.savefrom.net/user.php?info=1
Вы скачиваете видео расширением или через сайт Savefrom.Net?
por que no me deja descargar videos en calidad MP4 1080
quisiera saber ese error mi computadora es windows 10 y no se por que me sale error a la hora de descargar videos en MP41080
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
porque actualizar enlaces, descargar archivos descargar lista de audio i de imagenes no esta activado en SaveFrom desde que he vajado las actualizaciones de windows
Browser: Chrome 54.0.2840 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Extension: chameleon 6.85
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
the video stop downloading and telling me that the server was the problem
It says that the video cannot be download because the unable server.After trying to resume or turn off and on my wifi it's just cannot,and i seem cannot tell why...
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
i want to download a youtube video but it cant.. and i was download and add the savefrom.net helper -_-
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Customer support service by UserEcho
