1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
VK wrong download icon placement
As shown on screenshot, download icon appears where it shouldn't
Browser: Safari 10.0.3 on macOS Sierra
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a screenshot larger.
Is it possible to make this extension compatible with Internet Download Manager?
Is it possible to make this extension compatible with Internet Download Manager?
Hi, Since today I can download anymore videos from YouTube with Firefox. PLEASE FIX IT
bHi,
In Firefox 52, sometimes I've got a ! in a circle and sometimes it goes to another page which replays the song but can't download it: i.e.
Hello, after showing the playback, click on the video with the right button and save as.
Hello, do you want to delete the extension?
How is the name of your browser?
What is your OS?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un video directamente....
Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un vidoe directamente.... tengo
- Browser: Chrome 56.0.2924 Windows 10
¿Que le pasa??
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
free
Hi,The web page says "free downloader"... But today the page asks for money !
You should not annouce a free function, then ask to be paid for: this is almosto a fraud and an ugly "trick". And it also a bad commercial strategy: how could I trust to pay a company that already changed on the fly ?
Please let me know how to have the free downloader, as stated in your web page.
Thank you
Regards https://www.youtube.com/watch?v=FTyWxcCo-lk
Hello, Please, let us know what is the name of the program you are using for downloading videos?
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details? Thanks.
Customer support service by UserEcho
